Standard Sales Terms and Conditions

The customer explicitly waives their own standard terms and conditions, even if these were established after these standard sales terms and conditions. For validity, any modifications must be explicitly agreed upon in writing in advance.
Our invoices are payable within 7 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, My Company reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. My Company is authorized to suspend any provision of services without prior warning in the event of late payment.
If a payment remains outstanding more than sixty (60) days after the due payment date, My Company reserves the right to engage a debt recovery company. All legal expenses will be payable by the client.
Certain countries apply withholding tax at source on the amount of invoices, in accordance with their internal legislation. Any withholding tax at source will be paid by the client to the relevant tax authorities. Under no circumstances may My Company be held responsible for costs related to a country’s legislation. Therefore, the full invoice amount is payable to My Company and does not include any costs relating to the legislation of the country in which the client is located.
My Company undertakes to make its best efforts to provide efficient services within the agreed timeframes. However, none of its obligations shall be construed as an obligation to achieve specific results. Under no circumstances can My Company be required by the client to appear as a third party in any claim for damages filed against the client by an end consumer.
For a claim to be admissible, My Company must be notified by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
All our contractual relations shall be governed exclusively by Hong Kong law.